FAQs

Answers to our most requently asked questions

Is unlocking my iPhone legal?

Yes, it is. As long as your iPhone is all paid for you can unlock the phone to use with any network provider or carrier you like. In the US the “Unlocking Consumer Choice and Wireless Competition Act” which was signed by President Barack Obama makes it legal for any smartphone or cellphone users who has fulfilled all requirements of their phone contract to unlock their phone and move to another carrier.

For the UK it is confirmed it is not illegal to unlock any smartphone or cell phone as long as it has legally been paid for. Mobile phone companies are not allowed to make phones unlockable, so the law is on your side.

For iPhone unlocking advice for other countries see Wikipedia who have compiled a list of most countries with the legal status for Sim Locking.

Can I get my network provider to unlock my iPhone?

In short Yes, you can ask your carrier or network provider to unlock your iPhone. But in reality, it can take some network providers up to 30 days to unlock your phone. You first need to contact them and they will check you are not in contract and nothing is outstanding on the phone. You will then need to provide them with your IMEI number, and most providers will charge a fee for unlocking.

How Long Does take to unlock iPhone online?

The online iPhone unlock services will take between 24-48 hours once you have given your IMEI number and paid for service.

Why should I unlock my iPhone?

If you get your iPhone unlocked you will have access to the whole market and can then take advantage of cheap sim only deals that are available online.

If you are looking to sell your iPhone you should also get a better price, as unlocked iPhones and iPads command a better price.

What iPhone can be unlocked?

The following iPhones can be factory unlocked which includes iPhone 2G, 3G, 3GS, 4, 4S, 5, SC, 5S, 6, 6+, 7, 7 Plus, 8, 8 Plus and iPhone X

Do I need a sim card from the network my iPhone is locked to?

No – Any sim card can be in the iPhone when it is unlocked, and you will be able to use any sim card once the unlock is complete.

Do I need to send my iPhone to you for unlocking?

No – This is a completely remote service and you can do it from the comfort of your own home.

Can you get ride of iCloud Activation Lock?

Yes we can using the iCloud Activation Lock Removal Service will remove the device from the previous owners iCloud account, which will allow you to activate and setup the device as normal.

Does iCloud Activation Lock work for iPads?

Yes it works for iPad models upto the latest IOS 11.3

How to I restore my iPhone to factory settings?

If you perform a factory restore it will erase all information and settings on your iPhone and installs the latest version of IOS.

Open Settings app and select General, scroll down until you find Reset then select the option you require. If you are selling your iphone you could select “Erase All Content and Settings” which would clear all data and reset your device to factory settings.

What our clients said

Testimonials