LexiRow Support

Last updated: October 9, 2026

Need help with LexiRow? You'll find answers to common questions below. If you can't find what you're looking for, reach out to us directly — see Contact Us.

How to Play

LexiRow is a word game where you form words by placing letter tiles on the board. You can play solo against the computer, or go head-to-head against another player in real time. In-app instructions are available from the "How to Play" screen in the app's main menu.

Frequently Asked Questions

How does multiplayer / head-to-head play work?

From the main menu, choose a head-to-head mode and you'll be placed in a lobby that matches you with another player. Once matched, both players play the same board in real time. If you lose connection mid-match, try reopening the app and rejoining from the lobby.

I'm having trouble connecting to a multiplayer match. What should I do?

Check that you have a stable internet connection (Wi-Fi or cellular data) and that LexiRow has permission to use the network. If the problem continues, force-quit and relaunch the app. If it still doesn't work, contact us with your device model and iOS version so we can investigate.

How does the computer opponent's difficulty work?

You can choose the robot opponent's difficulty from the game setup screen before starting a solo match. Higher difficulties play stronger, higher-scoring words.

A word I played was rejected, but I think it's valid. What happened?

LexiRow checks words against a built-in dictionary. Some valid words (such as proper nouns, abbreviations, or very obscure words) may not be included. If you believe a common word is missing, let us know and we'll consider adding it in a future update.

How do I restore a purchase I already made?

Purchases in LexiRow are processed through Apple's App Store. If a purchase isn't showing up, look for a "Restore Purchases" option in the app's settings or store screen. If you still don't see your purchase after restoring, contact us with the Apple ID email used for the purchase (do not send payment details).

Does LexiRow show ads? Can I remove them?

LexiRow may show ads supplied by Google AdMob. If an ad-removal purchase is available in the app, you can buy it from the store screen to remove ads going forward.

How do I report a bug or suggest a feature?

We'd love to hear from you — send details (including your device model and iOS version, and steps to reproduce any bug) to the email address below.

Contact Us

For support requests, bug reports, or feedback, email us at:
flutter_counsel4e@icloud.com

We aim to respond within a few business days.

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