Topiqon Support

Help with installing, configuring, and troubleshooting Topiqon.

Getting started

Open Topiqon and configure the services and ports you want to use.
Create or select a topic for your messages.
Review users and permissions before allowing clients to connect.
Start the server and check its status from the app dashboard.

For detailed setup and API instructions, use the Documentation section inside Topiqon. The in-app documentation matches the version of the app you have installed.

Troubleshooting

The server does not start

Check whether another application is already using the configured port.
Confirm that at least one service is enabled.
For HTTPS, verify that the selected certificate and private key are valid.
Review the status and error information shown in Topiqon.

A client cannot connect

Make sure Topiqon is running and the correct service is enabled.
Confirm the host name, protocol, and port used by the client.
Check macOS firewall and network settings.
Verify the client's API credentials and topic permissions.
When using TLS, confirm that the client trusts the server certificate.

Backups are not completing

For iCloud, verify that you are signed in and iCloud Drive is available.
For S3, check the endpoint, bucket, region, access key, and secret key.
Confirm that your device has network access and the storage provider is available.
Review the backup status displayed in the app for a specific error.