Thank you for choosing Merlin Refund Dashboard! This Privacy Notice explains how we collect, use, disclose, and process your personal information in connection with our services. When we use the terms “Merlin Refund Dashboard”, “we”, “us”, or “our” in this Privacy Notice, we are referring to the Merlin Refund Dashboard app and its parent company, Global Consulting United.
Merlin Refund Dashboard as a Data Controller
For purposes of data protection laws, Merlin Refund Dashboard is the “data controller” (or similar term under applicable laws) and is generally responsible for and controls the processing of your personal information collected through your use of our Service. This Privacy Notice applies only to instances where Merlin Refund Dashboard acts as a data controller.
Merlin Refund Dashboard as a Data Processor
In providing our Service, our customers may collect data in our products and services, or we may collect data on their behalf, which may include personal information or data about our customers’ end users (“Customer Data”). In such instances, Merlin Refund Dashboard acts as a “data processor” (or similar term under applicable laws), and we have contractually committed ourselves to process Customer Data on behalf of and under the instruction of the respective customer, who is the data controller. This Privacy Notice does not apply to the processing of Customer Data, and we recommend you read the privacy notice of the respective customer if their processing concerns your personal information.
When you interact with us, we may collect personal information about you. This can happen automatically when you use our services, directly from you, or from third parties. Below are the ways we collect your information:
Personal Information You Provide
Account Creation: When you register for an account, we collect your email, password, company name, company URL, and office address.
Contract Data: If your company enters a contractual relationship with us, we collect your name, job title, email address, signature, and customer information.
Communications: If you contact us, we collect your name, email, phone number, company information, and the content of your message.
Newsletter and Marketing: If you sign up for our newsletters, we collect your email and preferences.
Personal Information Automatically Collected
Log Data: Includes your IP address, browser details, session information, and errors that occur during your visit to our services.
Analytics Data: We collect information about how you use our services, such as pages viewed and links clicked.
Location Data: We collect general geographic location based on your IP address.
Personal Information from Third Parties
Merlin Entities: We may receive information from other companies and brands owned by Global Consulting United.
Business Partners: We may share information with partners with whom we jointly offer products or services.
Social Media: We may receive information from social networks if you interact with us through these platforms.
Service Providers: Our service providers may collect information on our behalf, such as chat services and marketing providers.
2. How We Use Your Personal Information
We may use the personal information we collect for the following purposes:
Fulfill our contractual obligations: Deliver the services you have requested and manage your account.
Communicate with you: Via email, text message, social media, and phone.
Market our Services: Send marketing materials and updates about our services.
Improve our Services: Analyze usage data to enhance our services and user experience.
Process payments: Handle transactions for our services.
Conduct research: Perform market research and track opportunities.
Maintain security: Protect the integrity of our services and prevent fraud.
Legal compliance: Comply with legal obligations and protect our rights.
3. How We Share Personal Information
Merlin Refund Dashboard is committed to protecting your privacy and ensuring that your personal information is handled with care. We do not sell your personal information to third parties. However, there are certain circumstances in which we may share your personal information with third parties, as outlined below:
Legal Obligations: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests. This includes responding to subpoenas, court orders, or other legal processes. We may also disclose your information to protect the rights, property, and safety of Merlin Refund Dashboard, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Service Providers: We may share personal information with third-party service providers who perform services on our behalf. These services include data analysis, payment processing, customer support, marketing, and hosting services. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Business Transfers: In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
With Your Consent: We may share your personal information with third parties if you have provided your consent to do so. This may include sharing information with social media networks or other platforms at your direction.
4. Online Advertising
We may share personal information with online advertising networks, social media companies, and other third-party services to display targeted ads based on your interests. This information is typically collected through cookies and tracking technologies.
5. Control Over Your Information
Email Communications: From time to time, we may send you emails regarding updates to our Services, products or services, notices about our organization, or information about products/services we offer that we think may be of interest to you. If you wish to unsubscribe from such emails, simply click the “unsubscribe link” provided at the bottom of the email communication. Note that you cannot unsubscribe from certain services-related communications (e.g., account verification, confirmations of transactions, technical or legal notices).
Modifying Account Information: If you have a Merlin Refund Dashboard account, you can modify your contact information in your account settings.
6. Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
Right of Access: Request access to the personal information we hold about you.
Right to Correction: Request correction of inaccurate personal information.
Right to Deletion: Request deletion of personal information, subject to certain exceptions.
Right to Opt-Out: Opt-out of certain processing activities, such as targeted advertising.
Right to Non-Retaliation: Exercise your rights without fear of retaliation.
Our Services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 16. If an individual is under the age of 16, they should not use our Services or otherwise provide us with any personal information either directly or by other means. If a child under the age of 16 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information we collect has been provided by a child under the age of 16, we will promptly delete that personal information.
8. Third-Party Websites and Services
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Changes to Privacy Notice
We reserve the right to change this Privacy Notice at any time. We will notify you of material changes through your account or by posting a notice on our website. Please review this Privacy Notice periodically for updates.
10. Contact Us
If you have any questions or requests related to this Privacy Notice, please contact us at team@globalconsultingunited.com phone#+1 (844) 995-1199.