birmingham housing association Disrepair Claims
birmingham housing association – Repair Responsibilities in Housing Association and Resident Authority Homes: Tenants or Landlords?
If you live in social Housing, your rights and duties as an occupant likely differ from if you resided in personal rented Housing.
One grey location which occupants tend to lack knowledge in is who pays for residential or commercial property repair work and maintenance in social Housing, specifically if the damage is not the renter’s fault.
Do the repair commitments in housing association and regional authority houses fall to the renter or the property manager? The response is – it depends.
In some cases it is clear cut that the tenant is accountable for a repair, and often it’s apparent that the proprietor should pay up, but what occurs when it isn’t so black and white? Or, what occurs if a housing association overlooks their repair obligations and leaves their tenant living in disrepair?
This guide intends to help you establish if your social Housing property manager is trying to shirk their responsibility and what to do about it if they are.
If you live in social or council Housing and your property manager is refusing to make necessary repair work, we can assist.
Repairs and Maintenance in Social Housing
birmingham housing association – What Are my Housing Association Repair Obligations and Requirements?
Although as a renter you do have a certain quantity of duty to keep where you live tidy, safe and tidy, your local authority or housing association also has a lot of repair work and upkeep responsibilities.
Social Housing proprietors are responsible for most repair work in your house, including any damage or disrepair affecting:.
the structure/exterior of the building i.e. the roofing, walls, windows and external doors.
central heating, gas fires, fireplaces, flues, ventilation and chimneys.
water supply, pipelines, sinks, toilets and baths.
external drains pipes and guttering.
gas pipelines, electrical wiring and any home appliances offered i.e. if a cleaning device is supplied the landlord is likely responsible if it breaks.
typical locations like lifts and entrances.
If you live in a home of multiple profession or an HMO, your property owner has even more responsibilities for fire and basic safety, water supply and drainage, gas and electricity and garbage disposal.
These need to be detailed in your tenancy contract, which our Housing disrepair solicitors can assist you understand if you feel like you deserve to claim versus your proprietor or social housing association.
We can send out someone over to check the damage to your house if you reside in social Housing to help us examine if you can make a claim.
Get in touch.
birmingham housing association – Housing Association Tenant Responsibilities and Repair Obligations.
As a housing association renter, you have a series of repair work and maintenance responsibilities, mostly for features inside your home.
For instance, if you or someone visiting your home unintentionally or deliberately causes damage, you’ll be the one responsible for repairing it.
If something occurs and repair is needed then you need to tell your landlord as soon as possible.
They may accept perform home repair and maintenance themselves and then charge the cost to you, or they may consent to you repairing it.
By law, in every tenancy contract it will mention that you must give access for repair work: your proprietor or their representative can access your home as long as they provide you a minimum of twenty-four hours notification.
In an emergency situation, for example if a pipeline has burst, and they can’t call you then they hold the right to enter the property without your permission.
You are accountable for utilizing your home in a “tenant-like” way, which normally suggests:.
Performing small repair work yourself i.e. altering merges and light bulbs.
Keeping your home reasonably tidy.
Not triggering damage to the home – consisting of visitors.
Using any fixtures and fittings appropriately, for instance, not blocking a toilet by flushing something inappropriate down it.
It is really important to note that at no point during the tenancy do you have the right to stop paying or decline to pay lease.
Even if your property owner has actually failed to perform repairs, you must continue to pay rent till completion of the occupancy.
If you think you need to not have to pay the total, you can form a complaint with the landlord in which you can specify your factors.
birmingham housing association – What Is Housing Disrepair in A Housing Association Home?
Lots of homes in the UK suffer from moist, one of the most typical reasons that people seek housing disrepair compensation. Of course, damp is a precursor to mould, and mould is also a very common factor for people to look for settlement from the property owner for mould. Your real estate association settlement policy must cover what the association’s duties are with regard to claiming for required repairs such as moist and mould.
Moist and mould are together, the most typical reasons for individuals to make a complaint to their housing association, there are many more factors such as:
No warm water
Broken heating
Malfunctioning electrics
No gas supply
Leaking pipes or roofing
Broken windows or doors
There really are lots of reasons you might require to claim for housing disrepair against your real estate association. Call us here at We and inform us what your problem is, and we will let you know whether you have a valid claim or not. You can use the number at the end of this guide to call us.
birmingham housing association – How to Complain About Repairs and Maintenance
If you require to grumble to the housing association, there are 3 main techniques for doing this. The very first method should be used in all cases; the other 2 will depend upon the nature of the housing repair work. You can perhaps pursue landlord compensation for inconvenience for in fact having to make a claim.
The first approach is to contact your housing association and follow their protests procedure. This should be detailed in your occupancy contract.
The 2nd method is to grumble to the Housing Ombudsmen Service. A Government body particularly charged with taking care of the tenants’ rights.
The third approach just works for health-threatening housing disrepair. Such as payment for disrepair example would be serious, health-threatening mould. And in these cases, you can make a problem to the Environmental Health Department, who handles any problems that trigger a health risk to the public.
We can also advise you about the best complaints procedure to follow, call us on the number at the bottom of this guide to learn how.
birmingham housing association – Following Your Housing Association’s Complaints Process
Your Housing association will have its own formal complaints procedure. You need to have been offered information of this procedure when you signed your occupancy agreement. If you don’t have it, call your Housing association and request a copy in writing.
You need to follow this treatment effectively, only when this procedure stops working to get your Housing disrepair repaired, will there be a path to making a compensation claim.
We can help you to make personal injury claims for an injury or illness brought on by Housing disrepair. Call us on the number down near the bottom of this guide to begin your claim today.
birmingham housing association – Taking Your Housing Association to Court for Housing Disrepair
Once you have completed your Housing association problems procedure, you will then have to wait 8 weeks. During this 8-week period, your Housing association must fix your complaint for you. If it does not, then you will require to bring a claims case against them, which will either be settled out of court, or go to court for judgement.
We can assist you take your Housing associated to court. Call us at the number at the bottom of this page to find out how we can do this.
