housing disrepair case law 2017

Repair Work Commitments in Housing Association and Local Authority Homes: Occupants or Landlords?

If you live in social Housing, your rights and obligations as a tenant most likely differ from if you resided in private leased Housing. One grey area which occupants tend to do not have knowledge in is who pays for residential or commercial property repair work and maintenance in social Housing, especially if the damage is not the occupant’s fault. Do the repair obligations in housing association and regional authority homes are up to the tenant or the landlord? The response is – it depends. In some cases it is clear cut that the occupant is accountable for a repair, and in some cases it’s obvious that the proprietor should pay up, however what happens when it isn’t so black and white? Or, what occurs if a housing association overlooks their repair commitments and leaves their tenant living in disrepair? This guide means to assist you develop if your social Housing proprietor is attempting to shirk their responsibility and what to do about it if they are. If you reside in social or council Housing and your property manager is declining to make necessary repairs, we can assist. Repairs and Maintenance in Social Housing

How to Complain About Repairs and Maintenance

If you require to complain to the real estate association, there are three main methods for doing this. The first approach ought to be utilized in all cases; the other two will depend on the nature of the housing repair work. Likewise, you can possibly pursue property manager compensation for inconvenience for really having to make a claim. The first method is to contact your real estate association and follow their formal complaints treatment. This must be detailed in your occupancy contract. The second approach is to complain to the Housing Ombudsmen Service. A Government body specifically entrusted with looking after the renters’ rights. The 3rd method just works for health-threatening housing disrepair. Such as payment for disrepair example would be serious, health-threatening mould. And in these cases, you can make a complaint to the Environmental Health Department, who handles any problems that cause a health danger to the public. We can also encourage you about the best grievances procedure to follow, call us on the number at the bottom of this guide to find out how.

Following Your Housing Association’s Complaints Process

Your Housing association will have its own protests procedure. You need to have been provided details of this procedure when you signed your occupancy contract. If you do not have it, call your Housing association and request for a copy in writing. You should follow this treatment effectively, only when this treatment fails to get your Housing disrepair repaired, will there be a path to making a settlement claim. We can assist you to make accident claims for an injury or disease brought on by Housing disrepair. Call us on the number down near the bottom of this guide to start your claim today.

Taking Your Housing Association to Court for Housing Disrepair

When you have finished your Housing association grievances treatment, you will then need to wait 8 weeks. During this 8-week duration, your Housing association need to solve your complaint for you. If it does not, then you will require to bring a claims case against them, which will either be settled out of court, or go to court for judgement. We can assist you take your Housing associated to court. Call us at the number at the bottom of this page to find out how we can do this.