housing association disrepair

What Are my Housing Association Repair Obligations and Requirements?
Although as a tenant you do have a specific amount of duty to keep where you live tidy, safe and neat, your regional authority or housing association also has a great deal of repair and maintenance responsibilities.
Social Housing property owners are accountable for most repair work in your house, consisting of any damage or disrepair affecting:.
the structure/exterior of the building i.e. the roofing system, walls, windows and external doors.
main heating, gas fires, fireplaces, flues, ventilation and chimneys.
supply of water, pipelines, sinks, toilets and baths.
external drains pipes and guttering.
gas pipes, electrical wiring and any appliances offered i.e. if a washing maker is supplied the proprietor is most likely responsible if it breaks.
common areas like lifts and entryways.
If you live in a house of several profession or an HMO, your property manager has even more duties for fire and general security, supply of water and drain, gas and electrical energy and waste disposal.
These need to be detailed in your tenancy agreement, which our Housing disrepair lawyers can assist you understand if you feel like you deserve to claim against your property owner or social housing association.
We can send someone over to check the damage to your home if you reside in social Housing to help us assess if you can make a claim.
Contact us.
How to Complain About Repairs and Maintenance
If you need to complain to the real estate association, there are 3 main techniques for doing this. The very first technique needs to be utilized in all cases; the other two will depend on the nature of the real estate repair. Likewise, you can potentially pursue property owner payment for hassle for in fact having to make a claim.
The first approach is to call your housing association and follow their formal complaints treatment. This ought to be detailed in your occupancy contract.
The 2nd approach is to grumble to the Housing Ombudsmen Service. A Government body particularly charged with looking after the renters’ rights.
The 3rd approach just works for health-threatening real estate disrepair. Such as compensation for disrepair example would be major, health-threatening mould. And in these cases, you can make a grievance to the Environmental Health Department, who deals with any issues that cause a health risk to the public.
We can also recommend you about the very best grievances procedure to follow, call us on the number at the bottom of this guide to learn how.